RETURNS & EXCHANGES
At Crocs we strive to make online shopping a smooth and hassle-free experience. We happily accept returns and exchanges based on a few T&C’s.
Please see our Returns policy for all details here.
HELP & FAQ
You can always get in contact with us if you have any related questions. We also have created an FAQ that gives you answers to the most frequently asked questions.
You can find our FAQ page here.
STORE FINDER
Do you rather want to shop in-store or just want to look and experience one of our Crocs stores near you?
You can use our store finder to find a Crocs store near you.
DELIVERY & ORDER TRACKING
Once you have placed an order, we will do our best to get it to you as soon as possible. We deliver between 48 hrs to 5 days in remote areas.
You will receive a notification that will include a tracking link to track your parcel with our couriers.
LIVE CHAT
Coming soon
CONTACT US
We are here to help you become better. Connect with us on social media or contact us anytime through the channels below.
CROCS SOUTH AFRICA
Distributed by Freeform Trading (pty) ltd
Company registration 2007/009026/07
Please be advised that this website is not owned or operated by Crocs, Inc or any of its affiliates or subsidiaries. This website is independently owned and operated by FREEFORM TRADING PTY LTD, an authorised Distributor and master franchisee of Crocs Europe B.V.
Post address:
PO Box 39312
Capricorn Square
Muizenberg
7945
South Africa
Physical address:
49 Lakeshore Road
Capricorn Park
Muizenberg
7945
South Africa

CALL US
Call support on
021 856 8460
Mon-Thu:8am - 4pm CAT
Fri:8am - 2pm CAT

CONTACT US
Use the live
support button
Mon-Thu:8am - 4pm CAT
Fri:8am - 2pm CAT