RETURNS & EXCHANGES
At Crocs we strive to make online shopping a smooth and hassle-free experience. We happily accept returns and exchanges based on a few T&C’s.
Please see our Returns policy for all details here.
HELP & FAQ
You can always get in contact with us if you have any related questions. We also have created an FAQ that gives you answers to the most frequently asked questions.
You can find our FAQ page here.
Do you rather want to shop in-store or just want to look and experience one of our Crocs stores near you?
You can use our store finder to find a Crocs store near you.
DELIVERY & ORDER TRACKING
Once you have placed an order, we will do our best to get it to you as soon as possible. We deliver between 48 hrs to 5 days in remote areas.
You will receive a notification that will include a tracking link to track your parcel with our couriers.
Our live chat is available during weekdays from 7am till 4pm. If we can help you right away, we will email you with the answer you're looking for.
Simply click on the Chat button in the right bottom corner.
We are here to help you become better. Connect with us on social media or contact us anytime through the channels below.
CROCS SOUTH AFRICA
Distributed by Freeform Trading (pty) ltd
Company registration 2007/009026/07
Please be advised that this website is not owned or operated by Crocs, Inc or any of its affiliates or subsidiaries. This website is independently owned and operated by FREEFORM TRADING PTY LTD, an authorised Distributor and master franchisee of Crocs Europe B.V.
Post address: Physical address:
PO Box 39312 49 Lakeshore Road
Capricorn Square Capricorn Park
South Africa South Africa